VIRTUAL ASSISTANT FAQS

 

 

Are you thinking of outsourcing some admin tasks but unsure whether a virtual assistant would be the right person for the job?

To make the decision easier, I’ve put together some common questions about working with a virtual assistant.

What is a Virtual Assistant?

A Virtual Assistant (VA) is a proficient office administration professional providing specialist support, for businesses and individuals, from their own home using today’s technology.

Support services vary depending on individual skills and can range from administrative and personal assistance to creative services and social media management.

What are the benefits of using a Virtual Assistant?

When you use BizAssist Pro, you are using a contractor, not employing an employee. Therefore, you will not pay for office space, computer equipment, coffee breaks, superannuation, holiday pay, long service leave, payroll tax, sick leave or times when your business may be quiet. When you have an employee, you are paying for more than just their salary! Save money by only paying for the work completed rather than paying for a permanent part-time or full-time employee.

What is the difference between a Temp and a Virtual Assistant?

Using a VA, you only pay for the time, or job, that you require them for. When you use a temp, you are also paying the agency and for any time during the day that the temp may not be busy.

A VA works from their home office communicating by email, phone or the internet so you will not need to purchase any additional office space or equipment. This also means there will be no late starts due to traffic accidents or vehicle breakdowns!

What kind of work can a Virtual Assistant do?

Virtual Assistants can offer a range of services, some specialising in different areas than others. Many perform administration and assistant duties as well as other areas including transcription, social media and websites. If you can’t find what you’re looking for in the Services & Pricing section, please contact BizAssist Pro to discuss your needs.

How do we send files to you?

Small documents can be emailed, but the preferred method is by using Dropbox to share documents. Google Drive is another option.

How much does it cost to use your services?

That depends on the work you would like completed. Some prices are listed under the Services & Pricing section or contact me and we can discuss your requirements.

How often will I be invoiced and what are your payment terms?

Invoicing is done monthly and payment terms are seven days.

How do I pay for your Virtual Assistant services?

Payment can be made through direct bank deposit or PayPal is another option.

Do you have any experience other than working virtually?

Yes, I have had many years of experience in the areas of secretarial, admin, personal assistance and desktop publishing. See my BizAssist Pro page in the About section for further information.

If you have a question that wasn’t answered here, feel free to ask me!

ABOUT ME

Hi, I'm Teresa and I'm a virtual assistant based in Perth, who is passionate about helping small businesses achieve their goals by helping them with some of their day-to-day admin tasks that they just don't have the time to get to.

For all enquiries about the virtual assistant services that I can provide to businesses across Australia, please call me on +61 417 811 056.

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